Privacy & Policy

Last Updated: 07/09/2025

Welcome to Smart Technology Space (.EST). We are a Saudi-based company specializing in advanced advertising transport media, smart home automation, network infrastructure, and security solutions. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.stse.sa or engage with our services.

Please read this privacy policy carefully. By using our website and services, you consent to the practices described in this policy.

I. Definitions

For the purposes of this policy, the following words and phrases shall have the meanings shown opposite each:

• System: Personal Data Protection Law (PDPL).
• Personal Data: Any data – regardless of its source – that leads to the specific identification of an individual or makes them identifiable.
• Data Subject: The person to whom the personal data relates.
• Processing: Any operation performed on personal data such as collection, recording, storage, use, or disclosure.
• Data Controller: Smart Technology Space (.EST).

II. Scope of Application

This policy applies to all personal data collected, processed, or stored by the Foundation through:

• Smart Home devices.
• Security surveillance systems and cameras.
• The Foundation's digital applications and platforms.
• Various communication channels.

III. Collection of Personal Data

The Foundation collects personal data for legitimate purposes and to the minimum extent necessary, including:

• Identity and contact data.
• Location and technical installation data.
• Smart device and surveillance system data.
• Visual or audio recordings according to client settings.
• Technical data necessary for system operation.

V. Legal Basis for Data Processing

Personal data is processed based on:

• Explicit consent from the data subject.
• Performance of a contractual obligation.
• Compliance with legal or regulatory requirements.
• Achieving a legitimate interest that does not conflict with the rights of the data subject.

IV. Purposes of Data Processing

Personal data is processed for the following purposes:

• Operation and maintenance of Smart Home and security surveillance systems.
• Providing technical support and customer service.
• Sending security alerts and notifications.
• Improving service quality and product development.
• Compliance with official regulations and instructions.

VI. Disclosure and Sharing of Data

Personal data will not be disclosed except in cases permitted by the System.

Data may be shared with authorized service providers within the Kingdom, with commitment to data confidentiality.

Data will not be transferred outside the Kingdom except after fulfilling System requirements and obtaining necessary approvals.

VII. Data Security and Protection

The Foundation implements appropriate organizational and technical measures to protect data, including:

• Encryption systems.
• Access control measures.
• Cybersecurity procedures.
• Regular review of protection systems.

VIII. Data Retention

Personal data is retained for a period that fulfills the purpose for which it was collected.

Data is securely destroyed after the legal or operational need for it has ended.

IX. Rights of the Data Subject

According to the PDPL, the data subject has the right to:

• The right to be informed about data collection and its purposes.
• The right to access their personal data.
• The right to request correction of inaccurate data.
• The right to request data destruction.
• The right to withdraw consent at any time.

X. Security Surveillance Recordings

Camera recordings are used for security purposes only.

The client is committed to using surveillance devices in accordance with applicable regulations in the Kingdom.

The Foundation is not responsible for any unauthorized use by the client.

XI. Data Protection Officer

The Foundation appoints a Data Protection Officer responsible for:

• Monitoring compliance with the System.
• Receiving data subject requests.
• Coordinating with relevant authorities.

XII. Policy Amendments

The Foundation reserves the right to amend this policy as needed, and data subjects will be notified of any material changes.

XIII. Contact

For inquiries or exercising legal rights related to personal data:

Email: support@stse.sa
Phone: +(966) 55 1730 943
Address: Jeddah, Saudi Arabia